Dubai Airport (DXB) Control Centre

Company Name:

Roads and Transport Authority Dubai

Date:

Coming soon

Duration:

TBC

Schedule

Dubai Airport Control Centre is a facility of 75,000 sq ft, spread over three floors in a dedicated building off Al Ittihad Road, receives real-time data feeds from 50 systems across Dubai Airports, covering the airfield, aircraft stands, baggage carousals, terminals, touch points, queueing, flight information display systems and security.

The 24/7 control room accommodates not just the airport staff, but also service partners from DA, Emirates, DNATA, Dubai Police, RTA, Dubai Corporation for Ambulance Services, Dubai Customs, General Directorate of Residency and Foreigners Affairs Dubai, among others.

Real-time data feeds from 50 systems across the airport (airfield, aircraft stands, baggage, terminals, touch points, queueing, flight information display system, security etc.)

  • Processes 7 billion data points every day
  • 96 seats/stations
  • 123 video wall screens
  • 120 plus staff during office hours
  • Fully resilient mission critical facility across all services (power and network)

Harnessing big data has helped Dubai Airports deliver a smooth experience to some 240,000 passengers daily and achieve breakthrough service improvements including 40% reduction in queue time since 2018 and a record 99.96% baggage delivery success rate in 2019.

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